Blog - privacy incident response

Episode 2: Privacy is a Customer Service | On Your Radar Podcast

We’re back with another episode of On Your Radar! In this week’s episode of our podcast, we sit down with Paige Boshell, Privacy Counsel at Chevron, to dive into the ever-changing world of regulations and how they relate to customer service. With data breaches and privacy concerns on the rise, companies are under pressure to not only comply with regulations but also provide top-notch customer service when it comes to protecting their customers’ data.

The Power of Collaborative Incident Response

It’s easy to denounce silos and promote collaboration, but how does an organization actually go about enabling communication, compliance, and coordinated action across and between departments? Read more from Judy Titera, Independent Director, Consultant (former Chief Privacy Officer at USAA).

To Manage Enterprise Privacy Risks, CISOs Have to Measure It

When it comes to managing risk, CISOs must know what threatens the privacy and security of their organization’s sensitive data. That means having the ability to identify and measure all the risks lurking throughout the enterprise—no easy feat. Read more on successfully measuring and managing privacy risks in this blog.

Aligning Privacy and Security Incident Response

Privacy and security may have different terminology and short-term objectives, but their overarching mission is the same: to protect the organization and its stakeholders. With proactive relationship-building, ongoing communication to build awareness, and with integration to enable an efficient, collaborative workflow, both teams can achieve their individual and overarching goals better than either would alone.

6 Ways to Build Trust with Privacy

Data, privacy, and trust must be interconnected. For example, organizations that manage incident response effectively likely apply best practices, which has a positive effect on trust. When it comes to incident response, here are six ways to put privacy (and trust) first.

Building a Culture of Trust 

When it comes to managing sensitive data, we at RadarFirst understand the stakes of trust management. At RadarFirst privacy isn’t just what we do, it’s who we are and we are proud that our culture shares our customers’ deep commitment to privacy as a fundamental right.